ham-handed
adjective mainly US uk/ˌhæmˈhæn.dɪd/ us/ˌhæmˈhæn.dɪd/ (UK usually ham-fisted)
笨手笨脚的；（与人交往时）笨拙的
doing things in an awkward or unskilled way when using the hands or dealing with people
The report criticizes the ham-handed way in which complaints were dealt with. 这份报道批评了处理投诉的拙劣做法。
Synonym: clumsy